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Box Heart recommends that all artists become extremely familiar
with the policies and procedures of their chosen shipping carrier.
It is important to understand that in many cases, artists will not
receive full retail value of the art work, damaged by a shipping
carrier, regardless of insurance.
- Artists must be aware that most shipping carriers are specific
with their policies on art work because art work cannot always be
given a value that remains consistent or can be proven accurate.
- Artists must also be aware that the packaging of your work will
be called into question if the art work is damaged by the shipping
carrier. All shipping carriers recommend that items such as works
on canvas, sculpture and ceramics be crated and packaged properly
and according to their specifications in order for a monetary loss
to be determined acceptable.
- Artists that are shipping work must be aware that Box Heart can NOT be held accountable for damage caused by the shipping
carrier. Box Heart is liable for art work only while it is in our
possession and on our premises. When art work is in transit to or
from our gallery, it is the liability of the artist.
- At the completion of our exhibitions, Box Heart repackages and
returns art work to each artist using the exact materials and methods
the work was originally set to us in. For this reason, we require
that artists send us a prepaid shipping label from a selected shipping
carrier for the return of art work at the time we receive
the art work for exhibition.
- We require this procedure so that artists have the opportunity
to select their own shipping carrier, insurance specifications,
and special shipping requirements such as: Ground Services, Express
Services, Home Deliveries, Signatures, etc.
- Art work must arrive at Box Heart at least one day prior to the
hanging of the exhibition. Please note, artists can send their
art work early for use in our consignment gallery and other exhibitions.
This is highly recommended as we can not sell your work or gain
customer interest without it being here.
- Below artists will find shipping maximums for UPS and FED EX.
If your art work exceeds these maximums, you will need freight shipping.
Box Heart recommends that in either case, insurance does not exceed
60% of the retail value of the work. This will greatly limit your
expense.
UPS MAXIMUMS
- Weight 150 lbs
- Total Inches 130 inches
FED EX MAXIMUMS
- Weight 70 lbs
- Total Inches 130 inches
Total Inches is determined by this formula: 2W + 2H = girth + length
= Total Inches
- Box Heart recommends that International artists package their
work as condensed as possible and use the services of the United States Postal
Service. For example: canvas sent rolled in tubes, works on paper
sent unframed, etc. International artists should also be aware of
customs fees when setting a value for the work they are sending
over seas. Artists that declare a value for their art work that exceeds custom declaration limits will be responsible for "receiving bills" that Box Heart pays to allow delivery of their art work to the gallery.
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