1.
Customers that express interest in Art Work available
are not obligated to buy just because they requested
more detailed information from BoxHeart.
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2.
Before selecting "Buy", we recommend the
customer contacts us, via Email or phone, for specific
information about a particular item. Important information
to have before purchasing online:
- A Detailed Description
- Actual Size and Dimensions
- Total Purchase Price (including sales tax and shipping)
- Shipping Options
- Payment Options
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3.
Customers that want to make a purchase can choose
between contacting our gallery for direct payment
or online payment though PayPal.
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4.
Articulate is an online registry of independent
artists and galleries located in SW Pennsylvania that
provides a vehicle for the sale of art work. Customers
that do not want to provide Box Heart with their credit
card information, can pay online with Articulate,
a secure credit card processing application through
PayPal.
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5.
Box Heart accepts all major credit cards: Visa, Mastercard,
American Express and Discover. Customers can also
pay by check made payable to Box Heart Gallery. If
paying by check, Box Heart will hold the item for
five (5) business days.
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6.
Customers should be sure to include a general shipping
location - ie) Pittsburgh, PA 15224 - in order to
receive an accurate total purchase price. Box Heart
does not charge the customer for the packaging of
the item.
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7.
Packaging time for purchases being shipped is determined
by size:
- Allow 1 day for Art Work under 18" on any side.
- Allow 2 days for Art Work between 19" and 32"
on any side.
- Allow 3 days for Art Work over 32" on any side
and oversized packages.
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8.
Box Heart will provide the customer with a tracking
number and expected arrival date from their chosen
shipping carrier once the Art Work is in transit.
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9.
Box Heart cannot be held responsible for the actions
of the customer's chosen shipping carrier. If the
customer's purchase is damaged or lost in transit,
it is the responsibility of the customer to a file
claim with the shipping carrier.
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10.
Payment Plans are available. Customers that would
like to make payments are required to make a 25% deposit
on the total purchase price of the Art Work. The customer
has 30 Business days from the date of their deposit
to receive a refund and not purchase the item. After
30 days, or if the customer fails to make timely arranged
payments, the deposit is lost.
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